“Our booking engine is awful — guests drop out halfway through and we lose direct bookings to the OTAs every week. Can you sort that?”
No, and I would rather say that than route you somewhere adjacent. None of the eight Cockpit products is a booking engine, a channel manager or a payment flow, and nothing here will reduce a drop-off on a booking form. What you need is a property management system or booking engine vendor, and that is a different purchase from a different kind of company. Two honest things I can add. First, come back once that is fixed, because the pages around the booking — the rooms page, the arrival email, the photography — are things Cockpit does work on. Second, do not let anyone here tell you a menu redesign will win back direct bookings. It will not.
Elephant AI · routing- Limit admitted
- No wrong route
- Nothing sold
- Owner decides